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What does the law require of debt collectors?

If you owe a significant amount of debt, part of what you may have to deal with is contact from debt collectors. It is legal for creditors to attempt to collect on money owed to them, but there are limits to what they can do and tight restrictions on how they can treat debtors. The Fair Debt Collection Act protects you, and it can be in your interests to learn what this law does.

Debt collectors are often aggressive, but consumers may believe they have to tolerate this behavior because they owe a significant amount of debt. No matter how much you owe, you still have rights. The FDCA offers you protection against certain types of treatment, no matter the details of your individual situation.

How should debt collectors act?

A debt collector is a person acting on behalf of a creditor to whom you owe money. Creditors often hire third parties to manage the task of collecting money owed to them. The FDCA requires that these individuals treat you in specific ways, and some of these requirements include the following: 

  • Debt collectors must only contact debtors through email, fax, phone calls or letters in the mail.
  • The law requires debt collectors avoid calling people at unreasonable hours, such as late at night or early in the morning.
  • If you ask the debt collector not to call you at your place of work, they must abide by this request.
  • The law requires that a debt collector send you written notice about the amount you owe within five days of the initial contact.
  • The FDCA requires that debt collectors refrain from harassment, lying to debtors, releasing private information, engaging in unfair practices and more. 

If you are a victim of creditor harassment, you can report a debt collector for a violation of the FDCA. An experienced attorney can help you understand how to move forward with holding appropriate parties accountable and pursuing a beneficial outcome to your situation

A better financial future for you

From owing insurmountable debt to taking action after experiencing creditor harassment, you do not have to face it alone. You have the right to take action, seeking to protect your long-term interests and potentially securing a better financial future for you and your Minnesota family. A complete evaluation of your case can help you understand the legal options available to you.

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401 North Third Street
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Minneapolis, MN 55401

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